IconiQ' Apparel

Privacy Policy

Privacy Policy — IconiQ’ Apparel

Effective Date: 1 August 2025
Company Registration No.: 2025/361833/07
Website: www.iconiqapparel.shop
Contact Email: iconiqapparel@outlook.com
Country of Operation: South Africa

1. Introduction

At IconiQ’ Apparel, we are committed to protecting the privacy and personal data of every customer who interacts with our brand. This Privacy Policy outlines how we collect, use, protect, and manage your information when you visit our website, place orders, or contact us via digital platforms.

By accessing or using www.iconiqapparel.shop, you agree to the practices described in this Privacy Policy.

2. What We Collect

When using our website or placing an order, we may collect the following information:

  • Personal Identification: Full name, phone number, email address
  • Order & Delivery Details: Product selections, shipping address, order number
  • Payment Information: Payment confirmation via PayFast, PayPal, or EFT (Note: We do not store or have access to your full card or banking details.)
  • Device & Usage Data: Browser type, device, pages visited, time on site, IP address
  • Communication Preferences: Opt-in data for newsletters, offers, and updates

3. How We Use Your Information

Your data helps us:

  • Process, confirm, and deliver orders accurately
  • Communicate updates on shipping, delays, or customer queries
  • Improve your experience through performance and content optimization
  • Provide access to exclusive offers, product drops, and restocks (only if opted-in)
  • Meet legal, tax, and financial reporting obligations

We do not sell or share your data with third parties for advertising purposes.

4. Payment & Security

All online payments are processed securely through PayFast, PayPal, or manual bank transfer (EFT). These platforms are fully PCI-DSS compliant, ensuring safe transactions.

We do not collect or store your full card or bank details on our servers.

5. Data Protection

We store your data on secure, encrypted platforms and implement strict internal controls to prevent unauthorized access. Only authorized staff may access customer details for order processing or support purposes.

We regularly update our website and hosting systems to maintain the latest cybersecurity standards.

6. Cookies & Website Tracking

We use cookies and similar technologies to:

  • Keep track of your cart and browsing preferences
  • Understand user behavior and improve site performance
  • Save login/session information for ease of use

You may disable cookies in your browser, but this may affect certain website features.

7. Sharing of Data

Your personal information may be shared with trusted service providers such as:

  • Delivery couriers to fulfill your orders
  • Payment processors for secure checkout
  • Web analytics services to improve website usability

These providers are contractually obligated to keep your information confidential and secure.

8. Your Rights

Under applicable South African data laws, you have the right to:

  • Request access to the information we hold about you
  • Correct or update inaccurate details
  • Withdraw consent from newsletters or marketing
  • Request deletion of your personal data (subject to legal limitations)

To make any of the above requests, contact us at iconiqapparel@outlook.com.

9. Data Retention

We keep your personal data only as long as necessary to fulfill the purpose it was collected for — such as processing your order, complying with tax regulations, or providing customer service. After this period, we securely delete or anonymize your data.

10. Policy Updates

This Privacy Policy may be updated from time to time. All changes will be posted on this page with the updated effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, or if you’d like to access, correct, or delete your data, please contact:

Email: iconiqapparel@outlook.com
Website: www.iconiqapparel.shop
Reg. No.: 2025/361833/07
Country: South Africa

IconiQ’ Apparel — Privacy Protected. Always Beyond Ordinary.